Gjensidige follows Oslo Børs’s guidance on the reporting of corporate social responsibility, which was introduced in 2016. The report is based on an analysis of the most important stakeholders we interface with in our activities, and of CSR mat- ters that are relevant to our relations with these stakeholders.
The analysis is part of our annual risk mapping.
It involves a number of key personnel in various positions in the Group, including the Senior Group Management.
In 2016, approximately 30 stakeholder groups were assessed, and 5 of them were considered to be of particular importance to the risk analysis:
- Public authorities
- Partner organisations
We meet these stakeholders in various arenas, such as
- Written correspondence
- Phone calls
The assessment of relevant topics is based on
- what topics the stakeholders are concerned with
- what consequences it will have for Gjensidige not to meet stakeholder expectations
- what consequences it will have for the stakehol- ders if we do not meet their expectations
The result of the analysis can be compiled in a table, where topics of great significance to both stakeholders and Gjensidige are placed in the top right-hand corner. Topics of less significance to Gjensidige and the stakeholders are placed in the bottom left-hand corner.
It is important to underline that all the above-men- tioned topics are important. The matrix must be read as a prioritised overview of the areas in which it is natural to have expectations of Gjensidige, how great a risk there is of Gjensidige not meeting expectations, and what the consequences could be if the expectations are not met.
One example of this could be waste handling, which is not considered material to us, although it is an important topic in general. Gjensidige does not have any processes that generate significant amounts of waste. Our waste production is largely related to office supplies, the running of cafeterias and hygiene. For that reason, it is not natural for stakeholders to be very concerned with Gjensidige’s waste production. This does not mean that we neglect the topic, however. We have sound systems in place for separation at source and recycling, and make constant efforts to minimise the amount of waste we generate.