The opportunity to develop skills and learn more is important to each individual employee, and it is important to Gjensidige. That is why we have our own internal academy, The Gjensidige Academy, offering sales and management training, brand awareness and a wide range of other courses needed to do a good job.
Our award-winning academy ensures that our employees develop their skills needed to meet market requirements, as well as company and individual needs.
Training of sales personnel and sales managers
We have developed a motivational training programme for our sales personnel and sales managers. In addition, we offer claims settlement courses for all relevant personnel. Everyone must pass the final exam. The training is important to ensure that we achieve the goal of becoming the most customer-oriented company in the industry.
We have developed programmes for all our managers in the Nordic countries and the Baltics. Newly employed managers go through a qualification programme, while more experienced managers attend programmes customised to their level of expertise, including a newly-designed top management programme.
E-learning is widely used to allow for targeted training during a hectic workday. It is useful for both new and experienced employees. One example is ‘minute training’ – simple tips on the intranet that, in the course of one or two minutes, show you how to solve specific challenges.