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Cookies

Cookies help us improve our customer service and our websites. Read about cookies and how we use them here.

Using cookies

Cookies are small text files that are stored in your computer, mobile phone or tablet. They contain information about what pages you visit on gjensidige.no.

Cookies allow us to see how you use gjensidige.no, so that we can continuously improve the websites for easier and better use.

Who can see the information?

We use the information internally in our organisation. In addition, we have agreements with companies that make web statistics for our company. We ensure that the personal data you provide us are not exploited, as regulated by the Personal Data Act. This applies to all data that are registered during your visit, like information about how you use our website, or information you give us through filling out forms.

Our cookies cannot distribute malware or harm your computer in any way.

Systems that set cookies

Interaction and external content

Some of the external services we use store cookies in your browser:

  • Telia Chat delivers our chat functionality and measures how you use our chat service on gjensidige.no.
  • Some of our pages contain videos delivered by YouTube. When you open these, YouTube stores cookies in your browser.
  • Mynewsdesk is our press release tool. It stores cookies in your browser if you visit our press pages (pages in Norwegian).
  • Godtforberedt.no is our web magazine. It stores cookies in your browser if you visit any of its articles.

Digital analytics

We use several tools to measure how well our website work in order to improve it:

  • Celebrus is a tool for personalizing content to create better user experiences.
  • Formisimo is a tool that measures the use of online forms, and is used some places.
  • Google Analytics is a tool for digital analysis that measures traffic and behaviour on our website.
  • Google Optimize is a tool for testing and personalization to create better websites by running experiments with different versions of the same solution simultaneously.
  • Hotjar is a tool for analysing behaviour on a website and collect feedback from users.
  • Optimizely is a test tool for creating better websites. It runs experiments, using different versions of the same solution at once.
  • Task Analytics asks some visitors questions about how they experience the website, and whether they were able to complete their tasks.
  • Webtrends Analytics is a tool for digital analysis that measures traffic and behaviour on our website.

In addition, we use Tealium iQ to manage website measurements.

Marketing

Using third party cookies, you could receive marketing messages from us, based on content and pages you have visited on our website. These cookies only contain aggregated information, and no data that can identify you.

Doubleclick

Doubleclick.net uses cookies to measure the effect of advertisements in order to present more relevant advertising. Doubleclick.net does not register any personal data on the website, as all data are anonymised.

Adform

Adform uses cookies to measure the effect of advertisements in order to present more relevant advertising. Adform does not register any personal data on the website, as all data are anonymised.

Cookies makes it possible to

  • control advertisement frequency based on activity. 
  • see user behaviour on the website in relation to direct advertising.
  • collect information about product interest in order to present more relevant advertisements.
  • aim advertisements at certain selected customer groups.

Read more about Adform’s privacy policy at adform.com

Facebook

To show more relevant advertisements, we use measurements from Facebook, which uses cookies on our website. In addition, we use the advertising tools Custom Audience and Facebook Pixel in Facebook’s advertising system.

If you wish, you may change the settings on your Facebook profile so that you do not receive advertisements based on your app or website visits. You can do so by following this recipe. The setting will apply to all advertisements, not just advertisements from Gjensidige.

You decide

You decide whether you will allow cookies to be stored in your browser. You can control what kinds of cookies that are stored on your computer through your browser menu.

Be aware that if you decline cookies, it may affect the functionality on any website. You could also experience login trouble.

You can read about how you change cookie settings on the different browsers’ own websites:

You can delete cookies

You can delete cookies from your browser menu. They will be restored the next time you visit the website, unless you change your browser settings to decline cookies restoring.